Guides › Mileage

Sorting trips in your Inbox

The Inbox is the one place Reclaim asks you for something. It is two taps per trip, and it is what stands between a recorded drive and a claim.

Business or personal

Each card carries the two buttons and that is the whole job. Tap one and the trip leaves the Inbox. Only trips you have sorted go on a claim, which is what stops a half-reviewed week reaching your accounts team.

If almost all your driving falls one way, set the default for new trips in Settings. The Inbox then holds only the ones you need to correct.

Notes and tags

Add a note, such as the client or the job number, straight onto the card without opening the trip. Tags are labels you create yourself, and they carry through to the claim and to any spreadsheet you export.

A saved location can apply a category and a tag on its own. Mark an address as a workplace and arriving there sorts the trip for you.

Naming the places you go

Tap A or B on a card to give that end your own name for the place: a customer, a site, Home. Pick a location you have saved, search for an address, choose a spot on the map, or name the place the trip was recorded at. From then on every trip that starts or ends there carries the name, and you can apply it to past trips in the same go.

Named places live under Settings, Locations, where you can delete one or change how far it reaches. If you change your mind about a trip, tap the end again and choose Use the detected address.

When tracking started late

If a recording began a mile or two from home, name the start Home and Reclaim offers to extend the trip by the road between them. The extra stretch is drawn dashed on the map, the distance and amount are updated, and the start time moves back by the drive. The history on the trip records exactly what was added, and nothing changes until you say so.

No signal

A recorded trip appears in your Inbox the moment it ends, signal or not. Until it uploads the card says so, and you can sort it, add a note and tags, and mark it reviewed there. Everything you decide goes up with the trip when the signal returns.

One journey showing as two trips

A long enough stop ends a trip, so a delivery round or a job with a wait can arrive in pieces. Where two trips look like one journey, a Join option appears between the two cards.

It states the route and the total distance before it does anything, so a mis-tap is obvious rather than silent. It also refuses in the cases where joining would be wrong: different vehicles, one business leg and one personal, a leg that has already been claimed, or another trip sitting in between.

One trip that was really two

A business drive with a personal detour in the middle can be split. Open the trip, choose Split, and say where the change happened. Each half keeps its own distance and can be categorised separately.

Trips that were not drives

A walk or a slow cycle can look like a crawling drive to GPS. Where Reclaim can tell the difference it says so on the card and offers to delete the trip in one tap.

It does not quietly zero the distance or mark it personal, and that is deliberate. Marking a walk personal would add private vehicle mileage that never happened, which matters if your employer charges you for private use. Zeroing the distance would silently take money off a claim if the trip was a genuine slow town drive that was misread.