Guides

Eight short guides covering everything between the journey and the claim. New to Reclaim? Start at the top.

Getting started

What to set up first, and what happens on your first drive.

Recording your mileage

The four ways trips can start, and what tracking needs from your phone.

Sorting trips in your Inbox

Business or personal, notes and tags, joining and splitting trips.

Receipts and expenses

Scanning, fixing what was read, and what happens to fuel receipts.

Sending a claim

Claim periods, who it goes to, and automatic sending.

Rates and what you get paid

Country rates, your own rates, passengers and company cars.

When something looks wrong

Missing drives, odd distances, and trips waiting to upload.

Your account and your data

The browser version, exports, subscriptions and deletion.

Looking for a quick answer?

The FAQ covers the questions that come up most, in a sentence or two each. All of this is in the app as well: Settings, then Help, where it works with no signal and links straight to the screen being described.

Cannot find it?

Email support@reclaimexpenses.com, or ask from inside the app so your question arrives with your version and settings attached. Tell us what you expected and what happened instead, and if it is about one journey, the date and roughly the time. That is usually enough for us to find it.